“We take this situation seriously, and will thoroughly implement information security measures at dealers and the entire Toyota Group,” TMC concluded. In any case, TMC noted that the server did not include customers’ credit card information. On the same day, Toyota Vietnam Motor Company (TMV) told Vietnamese news site Tinmoi that they might have also been hit.īoth TMC and TMV are still investigating and have yet to confirm that customer data has actually been compromised. They apparently breached their systems and gained unauthorized access to servers storing the customer data. The attackers targeted TMC sales subsidiaries (Toyota Tokyo Sales Holdings, Tokyo Tokyo Motor,Tokyo Toyopet, Toyota Tokyo Corolla, Nets Toyota Tokyo) and three independent dealers (Lexus Koishikawa Sales, Jamil Shoji, Toyota West Tokyo Corolla), all based in Tokyo. The announcement comes a few weeks after Toyota Australia said they have been “the victim of an attempted cyber attack”. Viewing Bulletins Viewing Bulletins in Techdoc3 You can also view the bulletin when you receive a notification that the bulletin is published on Techdoc3.Personal information of some 3.1 million Toyota customers may have been leaked outside the company, the Toyota Motor Corporation (TMC) announced on Friday. Viewing Bulletins Viewing Bulletins in Techdoc Bulletins that have been uploaded can be viewed in Techdoc3, through the search tab. Tracking uploaded bulletins Tracking Local Market Bulletins Bulletins that have been uploaded can be tracked in the Migration Tool In Migration tool, click on “Search Publication” and select Import Source as “NMSC New (BA)” to search for local market bulletins uploaded. This will open the bulletin system interface to enter metadata for the local market bulletin and upload the file. No access to upload bulletins No access to upload bulletins In case the NMSC user does not have access to bulletin system (i.e Step 1 is not done), the login screen will be displayed instead of the bulletin upload screen.īulletin Upload Local Market Bulletin Upload To upload a local market bulletin to Techdoc3, click on the link “Send local NMSC bulletins to Techdoc for publishing” in the Bulletin Upload widget on Techdoc3 homepage. Pre-requisites to upload bulletins Step # 3 Request access to TME to allow user access to upload Bulletins: Contact Martin or Dirk for setting up this access. The current list of roles is given below: NMSC Administrator NMSC Area Manager NMSC Bodyshop User NMSC Document Importer NMSC Flying Doctor NMSC General User NMSC Service Manager NMSC Tech Support NMSC Warranty User A list of roles is available on the TME homepage. Pre-requisites to upload bulletins Step # 2 Determine roles that need access to upload bulletins in Techdoc3. Set Granted attribute of ‘TD3 External Document Importer’ to checked (active) 3. Go to Applications and Roles > Application Groups – AfterSales > Applications – MyTechdoc 2. The steps to set the role in DOA are as follows: 1. Pre-requisites to upload bulletins Step # 3 DOA User set up for Users – Make sure you have the extra role “TD3 External Document Importer” set to Active in DOA/User Management System. Saveīusiness needs to raise a service center request for users that need bulletin upload access, to set the extra role to “TD3 External Document Importer” in DOA/User Mgmt. If access is to be granted to child organizations check the box “Make available in all child organizations” 7. Select AfterSales > MyTechdoc > TD3 External Document Importer. Check if TD3 External Document Importer role is present. Select Applications and Roles tab and expand MyTechdoc 3. Pre-requisites to upload bulletins Step # 2 DOA User set up at Dealer level for Dealers – Make sure you have the extra role “TD3 External Document Importer” available to your Dealer in DOA/User Management System. Save Business needs to raise a service center request for users that need bulletin upload access, to set the extra role to “TD3 External Document Importer” in DOA/User Mgmt. Dealers) check the box “Make available in all child organizations” 8. If access is to be granted to child organizations (e.g. Select Applications and Roles tab and expand MyTechdoc 4. Pre-requisites to upload bulletins Step # 1 DOA User set up at NMSC level – Make sure you have the extra role “TD3 External Document Importer” available to your NMSC in DOA/User Management System.
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